Privacy Policy

This privacy policy explains how Voz Sonora Estúdio ("we", "us", or "our") collects, uses, and protects your personal information when you visit or use our site and online services. We are committed to protecting your privacy and handling your data in an open and transparent manner. This policy applies to all visitors and users of our online platform.

Information We Collect

We may collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our services, when you participate in activities on our site, or otherwise contact us. The types of personal information we may collect include:

Personal identifiers (such as name)
Contact information (such as email address, phone number - though we do not request or store phone numbers for general site use)
Information related to the services you are interested in or engage with (e.g., recording studio rental, sound design, mixing, mastering, voiceover, podcast production, audio post-production, acoustic consultation)
Any other information you choose to provide to us.

We may also automatically collect certain information when you visit, use, or navigate our site. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our site, and other technical information. This information is primarily needed to maintain the security and operation of our site, and for our internal analytics and reporting purposes.

We may also collect information through cookies and similar tracking technologies. Please see our Cookies section for more details.

How We Use Your Information

We use your personal information for various purposes, including:

To provide, operate, and maintain our site and services.
To improve, personalize, and expand our site and services.
To understand and analyze how you use our site.
To develop new products, services, features, and functionality.
To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the site, and for marketing and promotional purposes.
To send you emails (if you provide your email address and consent) regarding our services or other updates.
To find and prevent fraud.
To comply with legal obligations.
To perform contract obligations.

Legal Basis for Processing (GDPR)

Under data protection laws, we must have a legal basis to process your personal information. We rely on the following legal bases:

Consent: We may process your information if you have given us specific consent to use your personal information for a specific purpose. You can withdraw your consent at any time.
Performance of a Contract: We may process your information when we believe it is necessary to fulfill our contractual obligations to you, including providing our services.
Legitimate Interests: We may process your information when we believe it is necessary for our legitimate business interests, provided these interests are not overridden by your data protection interests or fundamental rights and freedoms.
Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

Sharing Your Information

We may share your information with trusted third parties who provide services on our behalf, such as hosting, data analysis, email delivery, and customer service. These third parties are bound by confidentiality obligations and are only permitted to use your information as necessary to perform their services.

We may also disclose your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

We may disclose your information if we believe disclosure is necessary to protect our rights, your safety or the safety of others, investigate fraud, or respond to a government request.

Data Retention

We retain your personal information only for as long as is necessary for the purposes set out in this privacy policy or as required by law. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

Your Data Protection Rights (GDPR)

Depending on your location, especially if you are in the European Economic Area, you have certain rights regarding your personal information:

The right to access: You have the right to request copies of your personal data.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the contact details provided in the Contact Us section below. We may ask you to verify your identity before responding to such requests.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we do our best to protect your personal information, transmission of personal information to and from our site is at your own risk. You should only access the services within a secure environment.

Cookies

We may use cookies and similar tracking technologies to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy (which may be a separate document or integrated into this policy).

Third-Party Websites

Our site may contain links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our site, we encourage you to read the privacy policy of every website you visit.

Children's Privacy

Our site is not intended for children under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. We will update the "Last updated" date at the top or bottom of the policy text. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

Contact Us

If you have questions or concerns about this privacy policy or our practices regarding your personal information, please contact us by mail at:

Voz Sonora Estúdio
Rua Funchal, 530
12th Floor
São Paulo, São Paulo, 04551-060
Brazil

You can also reach us via email at " class="text-accent-color">info@ or phone at (11) 3888-7777.